INCARE Global USA LLC “dba” INCARE Global (“INCARE,” “we,” “us,” or “our”). These General Terms and Conditions (the “Terms”) govern your access to and use of our website, mobile applications, communication channels, technologies, and services (collectively, the “Services”). By accessing or using any part of our Services, you confirm that you have read, understood, and agree to these Terms in their entirety. If you do not agree, you must refrain from using our Services.

These Terms, in conjunction with our General Privacy Policy, and any additional form a binding agreement or policies explicitly referenced herein, outlined the expectations, rules, and obligations between you (“User,” “you,” or “your”) and INCARE Global. Your compliance and continued use of our Services after any updates to these Terms constitutes your acceptance of such changes and essential to ensuring a secure and positive experience.

To ensure clarity and mutual interpretation, the following definitions apply throughout these Terms:
“INCARE”: Refers to the Company and its affiliates, subsidiaries, contractors, and authorized representatives.

“User”, “you,” or “your”: Refers to any individual, business entity or organization accessing or interacting or using our Services.

“Services”: Encompasses all products offerings, solutions, tools, and content provided by INCARE, including but not limited to job placement, job matching, employment support, career development assistance, communication channels (e.g., SMS, MMS, email, telephone calls), and advanced proprietary technologies such as ChatBot, AI Auto-Receptionist, and RingSense.

“Content”: Includes all intellectual property information, data, text, graphics, logos, videos, software, and other materials available and provided through the website or any communication channels owned or licensed by INCARE.

“Platform”: Refers to all digital environments operated by INCARE, including the website at http://incareglobal.com, mobile applications, or desktop applications, and all associated technologies.

To access or use our Services, you represent and warrant that:
1. You are at least 18 years of age or the legal age of majority in your jurisdiction of residence.
2. You have the authority and capacity to enter into and abide by these Terms.
3. Provide accurate, truthful, current, and complete information during registration or application processes.
4. Your use of the Services in compliance and does not violate all applicable laws and regulations, including employment and privacy laws in your jurisdiction.

Failure to meet these criteria may result in termination of access to the Services. INCARE Global reserves the right to deny access to any individual or entity at its discretion.

INCARE Global offers an array of services, including but not limited to:
1. Employment Solutions: Facilitating connections between job seekers matching with potential employers, enhancing workforce placement strategies, facilitating interviews, providing staff support, and promoting career opportunities.
2. Career Development: Providing personalized advisory services, resume consultations, career coaching, and skills development resources for professional advancement.
3. Communication Channels: Disseminating job updates, career opportunities, promotions, and industry news through SMS, MMS, email, and telephone communications.
4. Proprietary Tools: Deploying advanced technologies such as ChatBot for automated assistance, AI Auto-Receptionist for call handling, and RingSense for enhanced communication analytics to provide efficient user interactions and analytics-based for improved customer experiences.

The Services are dynamic and may evolve over time. INCARE reserves the right to modify, expand, suspend, or discontinue any aspect or functionalities of the Services without prior notice.

By using our Services, you agree to:
1. Provide Accurate Information: Ensure that all personal and professional data you submit during registration, job applications, or communications with INCARE is truthfully accurate, complete, and up to date.
2. Maintain Ethical Conduct: Avoid engaging in any activity that disrupts or undermines the integrity, security, or intended use of the Services. Examples of fraudulent, malicious, or illegal activities include, but are not limited to:
a. Impersonating another person or entity.
b. Sharing misleading or false information.
c. Uploading malicious software, malware, or viruses.
d. Gaining unauthorized access to other User’s accounts or data.
3. Abide by Applicable Laws: Comply will all employment, labor, and privacy laws in your jurisdiction. Unauthorized use INCARE Content and Services for any unlawful purpose is prohibited under these Terms.
 4. Protect Account Credentials: Maintain the confidentiality of your login credentials, passwords, and account details. Notify INCARE immediately if you suspect unauthorized access or activity.

Failure to comply with these obligations may result in account termination, restricted access to Services, and potential legal action.

Certain features of our Services require the creation of an account. As part of this process, you agree to:
1. Provide accurate and verifiable information during account creation.
2. Update your account details promptly if your information changes.
3. Immediately inform INCARE of any unauthorized use or security breaches.
4. Take full responsibility for activities conducted under your account.
5. Use strong, secure password and refrain from sharing your credentials with others.

INCARE Global reserves the right to suspend or terminate accounts that exhibit suspicious activity, incomplete registration, or violations of these Terms.

By providing your contact information and using the Services, you consent to receiving communications from INCARE, which may include:
1. SMS Consent Communication; Please refer to “SMS TERMS and CONDITIONS” at the last part of the page.

2. Telephone Calls: Direct communication related to job placement, consultations, employment, or informational purposes, and support.

3. Email Communications: Newsletters, marketing promotion materials, career updates, and administrative messages. Click UNSUBSCRIBE at any time to opt-out of promotional content from emails via the link provided in each communication.

All Content on our Platform is owned by or licensed to INCARE and is protected by applicable intellectual property laws. This includes but is not limited to:
1. Logos, trademarks, branding materials, website design, coding, and proprietary software.
2. Text, graphics, audio, and video content hosted on our platform.
3. ChatBot, AI Auto-Receptionist, and RingSense technologies
 
Users are prohibited from copying, modifying, reproducing, distribute, or creating derivative works from our Content without prior written consent from INCARE. Any unauthorized use may result in legal consequences.

Your privacy is important to us. All personal data you share with us is processed in accordance with our General Privacy Policy and applicable data protection laws. By using our Services, you consent to:
1. Data Collection: INCARE may collect the following types of data:
a. Contact information: Collection, storage, and processing of your personal information (e.g., name, email address, phone number).
b. Professional details: Usage of data for job matching, communication, and Service improvement purposes (e.g., employment history, job preferences).
c. Communication Logs from ChatBot, AI Auto-Receptionist, RingSense, SMS/MMS. And email.
2. Data Security: INCARE implements robust security measures, including encryption, access controls, and network monitoring, to protect User data. Despite these measures, INCARE cannot guarantee absolute protection against cyber risks or breaches.

Our Platform may include links to third-party websites, tools, resources, or services. INCARE:
1. Does not endorse the accuracy or reliability of the content, policies, or practices of these external websites or third-party services.
2. Is not liable for any damages resulting from your interactions with third-party services or tools.
We encourage Users to review the terms and privacy policies of any third-party platforms they engage with.

1. Disclaimer of Warranties: The Services are provided “as is” and “as available.” INCARE disclaims all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
2. Limitation of Liability: To the maximum extent permitted by law:
a. INCARE Global is not liable for any direct, indirect, incidental, or consequential damages arising from:
i. Use or inability to use our Services.
ii. Technical failures or interruptions.
iii. User reliance on data or information provided through our Services.
b. We are not responsible for losses caused by Service disruptions, technical failures, or unauthorized access.

1. Termination by INCARE: INCARE reserves the right to suspend, restrict, or terminate access to the Services if:
a. You violate these Terms.
b. Your actions jeopardize the integrity of the Platform or other Users.
2. Termination by User: You may discontinue use of the Services or deactivate your account at any time by contacting our support team.

These Terms are governed by the laws by the State of Jurisdiction where INCARE Global is incorporated or primarily conducts its business. Any disputes shall be resolved through arbitration or in the courts by the State of Jurisdiction where INCARE Global is incorporated or primarily conducts its business, unless required otherwise by applicable law.

For questions, concerns, feedback, or assistance regarding these General Terms and Conditions, please contact:
Email: [email protected]
Phone: 312-789-4325
Address: 425 Joliet St. Ste. 425 Dyer, IN 46311

This General Terms and Conditions is effective as of March 2025. INCARE Global reserves the right to update these terms periodically without further notice. Material changes will be posted on our website at http://incareglobal.com located at the footer of our website homepage with the Updated Date indicated on the top of the Terms. We encourage you to review this General Terms and Conditions regularly for the latest information on our Services.

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1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from INCARE Global, you may receive messages related to the following:

*Account notification

*Respond to inquiries, schedule appointments.

*Messaging for delivery notifications to clients to share delivery updates.

Example: Hello, this is INCARE Global, we’re pleased to inform you that your application has been successfully submitted. We will keep you updated with any further information we receive regarding your application.  Reply STOP to opt-out of SMS notifications. For any questions or further assistance, Reply HELP and call 312-789-4325 or visit our website at https://incareglobal.com. Thank you and have a great day! You can reply STOP to opt out of SMS messaging from INCARE Global at any time.”

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per month related to your [Customer service to respond to inquiries, schedule appointments.].

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from INCARE Global in the following ways:

*By submitting an online form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:  

If you are experiencing any issues, you can reply with the keyword HELP. or you can get help directly from us at https://incareglobal.com or call us at +1(312) 789-4325.

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

i. Message frequency may vary.
ii. Message and data rates may apply.
iii. You can opt out at any time by texting “STOP.”
iv. For assistance, text HELP or visit our website at http://incareglobal.com/
v. Visit http://incareglobal.com/general-privacy-policy/ for General Privacy Policy and http://incareglobal.com/general-terms-conditions/ for General Terms and Conditions of Service.